UNI 11911
UNI 11911 — Bathing establishments
Qualifying the services of bathing establishments
What it is
The Italian standard that sets out requirements to qualify the services of a bathing establishment — reception, safety, hygiene, accessibility and sustainability — helping the operator organise the activity and offer users an informed choice. It also provides for a third-party certification scheme.
The benefits
- ✓More organised and recognisable establishment services
- ✓Greater safety, accessibility and quality of hospitality
- ✓A point of distinction towards clients and authorities
- ✓The basis for certifying the bathing establishment
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