ISO 9001
ISO 9001 — Quality
The quality management system
What it is
The reference standard for quality management systems. It helps the organisation structure its processes, reduce waste and put the customer at the centre, with continuous, measurable improvement.
The benefits
- ✓Clearer, repeatable and controlled processes
- ✓Higher customer satisfaction and loyalty
- ✓A requirement or competitive edge in tenders
- ✓The basis for integrated systems with 14001 and 45001
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